FREQUENTLY ASKED QUESTIONS

Normandy is one of the 13 administrative regions of mainland France and encompasses approximately 18% of the French territory. That being said, even a few hours is enough to visit some of the most iconic Normandy sights like the D-Day beaches, Mont Saint Michel, Caen or Bayeux.

Yes. This type of service is dedicated to customers who are looking to hire a guide and enjoy a personalised experience while travelling in the comfort of a vehicle of their choice (e.g. rental car, van, mini-bus, coach)

Lunch may be regarded as part of the experience. All tours spanning 5+ hours include a lunch stop so you will have sufficient time to enjoy a meal in the French countryside. No food or beverages are to be consumed in the van. On the other hand, we do provide our customers with bottled water at no extra cost.

Normandy weather reflects a particular combination of continental and oceanic climate. Often quite impredictible, it is wet and windy most of the time. Therefore, we would strongly advise you to pack some waterproof clothes as well as some robust — but comfortable — footwear (especially when planning on touring the D-Day beaches).

Bayeux is the ideal point of departure for any tour covering the American landing beaches as well as the Anglo-Canadian sectors. Located in the center of the D-Day assault area, this small Norman town can accommodate even the most exigent traveler thanks to its numerous hotels and restaurants.

If you have your own transport (e.g coach, mini-bus) you can hire our professional English-speaking guide regardless of the size of your group. Otherwise, all of our tours are private and your party may count up to 8 PAX. A price per person does not apply to any of our tours.

For all cancellation requests made 30+ days before the tour, there is no charge and the customer will receive a full refund. The deposit becomes non-refundable in case the cancellation request is submitted 30 days (or less) prior to the tour.

Depending on how far in advance you would like to make reservation, a deposit may be required to book a tour. The balance can be paid either via wire-transfer (7+ days prior to the tour) or in EUR cash (the only method of payment accepted upon tour completion).

It depends on the tour formula. For a full-day tour, your guide would come to pick you up at 08:30 a.m; a half-day tour may be done either in the morning (08:30 a.m - 12:30 p.m) or in the afternoon (02:00 p.m - 6:00 p.m); a personalised tour will be tailored to suit your schedule/plans/interests.

The vehicle is a 9-seater van (Nissan, 2021) which meets all safety and comfort requirements stipulated by the French law.

Mont Saint Michel is accessible 24/7, 365 days a year, thanks to a road built in the XIX century which has been replaced, just recently, by a causeway. The Abbey too is open all-year round (except January 1st, May 1st and December 25th).

Yes. Unless you opt for the shuttle service alone, all tours of Mont Saint Michel comprise transport and guide service. Your guide will be by your side each step of the way. However, although the guided tour of the Abbey of Mont Saint Michel is included in the price of the tour the fast-track tickets are not but these may be purchased at http://tickets.monuments-nationaux.fr/.

For centuries, the tide was regarded as a serious hindrance indeed but not anymore. Nowadays, there are just a few days a year when the amplitude of the tide reaches 12.85m (approx. 42ft) rendering the Mount only temporarily inaccessible.

Yes. As long as you have not made any special arrangements, transport as well as guide service are included in the price of the tour. The vehicle is a 9-seater van and your party may count up to 6 PAX.

Yes. We do tours from Cherbourg, Honfleur or Le Havre which are conceived as round trips from the cruise terminal. The itinerary depends on the amount of time you are planning to spend sightseeing and the port’s location (e.g. Le Havre is situated 90 miles away from Omaha Beach whereas Cherbourg is only 50 miles away).

All tours from the cruise ship are private (i.e the price is per tour and not per person). If you are looking to get the best deal in terms of cost, by using the boards at cruisecritic.com you may be able find other cruisers interested in joining you and thus share the cost.

Yes. It is the fastest and the most comfortable way to do a Normandy tour from the capital. Why should you spend over 3,5 hours cramped in a van or stuck in a traffic jam when you could use that difference of an hour (each way) sightseeing! Your guide-driver will meet you at the railway station upon your arrival, take you on a tour of the D-DAY beaches or Mont Saint Michel and then, upon tour completion, drop you off in the same place so you can take a train back to Paris.

If you want to book your seats in advance then we would suggest using the French Railway (SNCF) website https://www.sncf-connect.com/en-en/ or simply purchase your tickets, on the day, at Saint Lazare Station in Paris.